Admin Dashboard

Dashboard
User ManagementRole Permissions
ReportOrderIncomplete orderOrder CancellationServiceProduct categoriesAssociate ManagementService attributesService collections
DashboardPartner ManagementCommission SettingsReferral TrackingPayout ManagementAnalytics & Reports
Announcements
Offer Banners
Service Price Plan
Discounts
Pages
Team
PostCategoriesTags
Payments
Recruitment
Support System
Messenger
Service Timeline
CRM System
Testimonials
Document
Comments (Blog)
FAQs
Newsletters
Locations
Contact
Company Info
Tools
Settings
Custom Code Manager
Create Blog Post
New partner onboard
A

Admin User

Full Access

System Status: Operational
•

Order Cancellations & Refunds

Manage cancelled orders and process refunds • Updated: Dec 17, 2025

Pending Refund Actions

12 refunds are pending approval. ₹67,450 total refund amount. Process refunds within 48 hours as per policy.

Total Cancelled
34
Last 30 days
8% cancellation rate
Pending Refunds
12
Awaiting approval
₹67,450 value
Processing
8
In progress
3-5 business days
Completed
14
This month
₹89,250 refunded

Recent Cancellations

RK
Rajesh Kumar
rajesh.k@example.com +91 98765 43210
#TQ-2025-0789 Pending Refund
Cancellation Reason
Customer Requested Cancellation
"Found another service provider with lower price. Need immediate refund as payment already deducted from my account."
Cancelled Services (2)
GST Filing - Monthly
Compliance Service
₹2,500
ITR Filing - Individual
Income Tax Service
₹1,999
Refund Amount₹4,499
Order Date
Dec 15, 2025
Cancelled On
Dec 16, 2025 at 11:30 AM
Payment Method
UPI - PhonePe
Refund Status
Pending Approval
Cancelled 1 day ago
PS
Priya Sharma
priya.s@example.com +91 98234 56789
#TQ-2025-0776 Refund Processing
Cancellation Reason
Service Not Required Anymore
"Business plans changed. Already filed GST through CA. Kindly process refund at the earliest."
Cancelled Services (1)
Private Limited Registration
Business Setup
₹12,999
Refund Amount₹12,999
Order Date
Dec 12, 2025
Cancelled On
Dec 14, 2025 at 3:45 PM
Payment Method
Credit Card
Refund Status
Processing (3-5 days)
Refund initiated 3 days ago
AP
Amit Patel
amit.p@example.com +91 99887 76655
#TQ-2025-0765 Refund Completed
Cancellation Reason
Service Delay
"Order not processed on time. Missed the GST filing deadline. Request full refund."
Cancelled Services (2)
GST Registration
Registration Service
₹3,500
Tax Consultation
Advisory Service
₹2,999
Refund Amount₹6,499
Order Date
Dec 8, 2025
Cancelled On
Dec 10, 2025 at 2:15 PM
Payment Method
UPI - Google Pay
Refund Status
Completed on Dec 14
Refund completed 3 days ago
SK
Sneha Kapoor
sneha.k@example.com +91 97654 32108
#TQ-2025-0791 Pending Refund
Cancellation Reason
Accidental Order
"Accidentally placed order twice for same service. Please cancel one and refund amount."
Cancelled Services (1)
ITR Filing - Salaried
Income Tax Service
₹1,499
Refund Amount₹1,499
Order Date
Dec 17, 2025
Cancelled On
Dec 17, 2025 at 10:20 AM
Payment Method
Debit Card
Refund Status
Pending Approval
Cancelled 4 hours ago